Privacy Policy
Information We Collect
Depending on how you interact with our website, we may collect information including:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Product preferences
- Customer support communications
- Device and browser information
- IP address
- Website activity and interaction data
- Cookie and similar technology information
Payment information may be processed directly by third-party payment providers and may not be stored directly by us.
How We Use Personal Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Provide order and delivery updates
- Respond to customer service inquiries
- Detect and prevent fraud or misuse
- Operate and improve our website
- Analyze website performance
- Personalize shopping experiences where permitted
- Send marketing communications where legally permitted
- Comply with legal and regulatory requirements
Shopify
Our store is hosted using Shopify. Shopify may process personal information in connection with providing ecommerce services to us.
Your information may also be processed by service providers involved in payment processing, shipping, analytics, advertising, fraud prevention, customer support, and other functions necessary to operate the store.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, local storage, and similar technologies to:
- Keep the website functioning
- Remember user preferences
- Maintain shopping cart functionality
- Measure website performance
- Understand visitor behavior
- Prevent fraud
- Provide advertising or measure advertising performance where permitted
Where required by applicable law, non-essential cookies will be used according to your consent choices.
Sharing Personal Information
We may share personal information with service providers where reasonably necessary to operate our business, including:
- Shopify
- Payment processors
- Shipping and fulfillment providers
- Customer service providers
- Analytics providers
- Advertising and marketing service providers
- Fraud prevention and security providers
- Professional advisers
We may also disclose information when required by law or in connection with a legitimate corporate transaction.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including rights to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Request portability where applicable
Applicable rights vary by jurisdiction.
To submit a privacy request, contact:
support@nuzex.shop
We may need to verify your identity before completing certain requests.
International Data Transfers
Because we operate an online store and use service providers in different countries, personal information may be processed outside your country of residence.
Where required, appropriate safeguards will be used for international transfers.
Children's Privacy
Our website is not intended for children who are below the minimum legal age required to independently consent to the processing of personal information in their jurisdiction.
We do not knowingly seek to collect personal information from children contrary to applicable law.
Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal requirements, or practices.
The latest version will be published on this page together with the updated date.
Contact
For privacy questions or requests:
Email: support@nuzex.shop
Company Name: Xi'an Mingzhi Zhen Trading Co., Ltd.
Company Address: Room 301, Unit 1, Building 1, Yajule Huju BijI A District, Guodu Subdistrict, Chang'an District, Xi'an, Shaanxi, China
Phone: +86 15901211535